Frequently Asked Questions

Do you have job listings on your website?
Our organization does not list jobs on our website. What we do is help you find and prepare for jobs that are listed on other websites, such as:
WorkSource Links:

How do I receive employment services from Cares of Washington?
In order to receive employment services from us you must have the following qualifications:

  1. Individual with a disability or experiencing low income
  2. Desire/ability to work
  3. Access to transportation (i.e., bus, train, Para-transit, car, rides, etc.)
  4. One way to qualify is to already be working with King, Kitsap, Pierce or Snohomish County Division of Developmental Disabilities, Division of Vocational Rehabilitation, Department of Services for the Blind, SSI/Work Incentives. You can also pay privately for services if you are not working with one of these agencies.

What programs do you offer individuals with disabilities or individuals and families experiencing repercussions from low-income?

Can you help me if I have a Ticket to Work from Social Security?
Yes, we can help you discover your skills and abilities, prepare for and participate in a job search and link you to other agencies that will help attain your employment goal.  Contact: Nancy Engh at or complete the online request for information.

How do I apply for State DDD services?
If you are, or will be living in Snohomish, King, Pierce or Kitsap County, contact State DDD at 1-800-314-3296. For additional information, visit their website.

How do I apply for Social Security benefits?
To receive benefits from the Social Security Administration, you must go through an application (link to application form under Contact) process. To begin this process, contact Social Security at 1-800-772-1213 or visit their website.

What is the Division of Vocational Rehabilitation (DVR)?
DVR, which is a Division of the Washington State Department of Social and Health Services, provides a wide variety of services that support eligible individuals to obtain employment, including vocational guidance, counseling, and development of an employment plan. For more information about their services, including how to apply, visit their website.

How long does it take to find a job?
There is no set time frame for each person. There are many factors to consider before a job that matches the goals of the individual and employer is found. It can take months and it’s more important to find a job where you can be successful long-term than to find a job quickly. Please remember Cares does not list jobs on our website. What we do is help you find and prepare for jobs that are listed on other websites, such as WorkSource Links:

Do you have one-to-one Job Coaches?
We provide 1-1 coaching to all clients as part of their job training.

How many individuals are currently in the Supported Employment Programs?
Cares of Washington currently works with approximately 200 people.

How do employers participate with Cares?
Employers provide opportunities to assess the skills, abilities and interests of our participants who have disabilities. This leads to greater success for both our employers and participants.

What programs are offered by Cares with respect to employers?
Click here to view our employers section.

As an employer, how do I know the employees you send me are ready to work here?
Cares staff work one-to-one with individuals to ascertain their strengths and interests and then match them with potential employers that meet both the individual’s and employer’s needs. Cares continues to work with both parties to maintain the relationship and evaluate the progress made and resolve any issues that may arise. It’s our ongoing participation that helps ensure success for both parties.

Cares of Washington’s Supported Employment “FAQs”

What is “Supported Employment”?

Supported Employment offers job opportunities for people with developmental disabilities or a disability sustained later in life. Individuals qualified for the program are certified and referred through the Developmental Disabilities Administration and the Division of Vocational Rehabilitation within the Washington State Department of Social and Health Services. The goals of Supported Employment are to remove the unnecessary and unintended barriers that have excluded people with disabilities from employment and to introduce employers to a potent workforce.

Supported Employment provides employers with the support of job coaches, professionally trained vocational counselors who for Washington State organizations that serve the needs of persons with developmental disabilities. A job coach assists with individualized training and long-term support (at no cost to the employer) that allows supported employees to maximize their job performance. Supported Employment’s hallmark is its capacity for adaptation to individual human and organizational needs.

What kinds of job duties build a supported employment position?

Recognizing that each employment candidate brings different skills and abilities, typical work assignments can vary.

The following list includes a few examples:

Office tasks such as: photocopying, collating, bulk mail prep, stuffing envelopes, sorting and delivery of incoming mail, couriering documents, basic filing, refilling paper in printers, photo copiers, and fax machines, restocking office supplies, confidential paper shredding, scanning and converting hardcopies to electronic documents, reception, and much more.

Warehouse work: unpacking, organizing, and restocking materials, packaging and preparing items for delivery, recycling prep, deliveries, storeroom maintenance, and much more.

Janitorial duties: light building maintenance, cleaning offices and common areas, sweeping, mopping, dusting, trash disposal, recycling, general grounds work, and clean­up, and much more.

Be creative in identifying those necessary routine and repetitive tasks that can be bundled into a body of work for a supported employee.

What is a job coach? A job coach is a professionally trained vocational counselor who is skilled in on-the-job training for people with disabilities as well as workplace support strategies. The job coach is available to provide:

Job analysis of your supported employment position

Assistance with training the supported employee and others in workplace

One-on-one and group training for supervisors and coworkers about developmental disabilities and workplace support strategies

Creative self-management tools for the supported employee to increase efficiency

Problem-solving and support to workplace and supported employee as needed The job coach will continue with regularly scheduled visits with you and your supported employee to assure that everyone is pleased with the situation. The job coach remains a resource to you and your employee for the length of your supported employee’s employment. This means that if tasks ever change or new coworkers or supervisors need training, then the job coach is your resource.

What if I have difficulty contacting the job coach assigned to assist the supported employee that I’ve hired?

Job Coaches and Employment Specialists work in teams. Each of the team members is fully trained and know about the conditions of each supported employee’s work assignment. When your supported employee’s coach is unavailable, you will be given a back­up number to contact. This has proven to be a very effective arrangement.

If I hire a supported employee as an Office/Maintenance Aide and the person that I hired cannot successfully perform the work as assigned, may I terminate his/her employment?

Yes. However, you may not terminate any employee for reasons that would violate his/her rights protected under federal, state, or municipal law. Before making the decision to terminate the supported employee, consult with the job coach to make sure that all training, coaching, and support options have been explored.

How can I make sure the potential employee you bring to me will be a good fit for my business/organization?

The Employment Specialist will match a client to your business based on assessing what your employment needs are and the skills of the client.  They may want to tour your business to identify needs and suggest ways to makes things more efficient.  The employment specialist may also suggest you do a working interview with the client to make sure that it is a good match.  If you agree to do a working interview there is no obligation to hire that person and they are covered with liability insurance provided by our agency.